Southwest Airlines is renowned for its distinctive approach to air travel, characterized by its unique business model, customer-first attitude, and commitment to delivering an enjoyable flying experience. As one of the largest low-cost carriers in the United States, Southwest Airlines has built a reputation for its friendly service, no-frills approach, and an extensive network of routes. This guide provides an in-depth look at Southwest Airlines flights, covering booking procedures, onboard services, baggage policies, and travel tips to enhance your journey.
Founded in 1967, Southwest Airlines has grown from a regional carrier to a major player in the U.S. aviation industry. Headquartered in Dallas, Texas, Southwest Airlines operates an extensive network of domestic and international flights, offering affordable fares and a variety of services designed to meet the needs of diverse travelers. The airline is known for its free checked bags policy, no change fees, and a commitment to customer satisfaction.
Southwest Airlines Flight Routes
Departure Airport
Arrival Airport
Duration
Flight No.
Denver (DEN)
Albuquerque (ABQ)
1h 20m
969
Detroit (DTW)
Chicago (MDW)
1h 10m
3648
Houston (HOU)
Jacksonville (JAX)
2h 5m
1274
Las Vegas (LAS)
Dallas (DAL)
2h 50m
2526
Little Rock (LIT)
Denver (DEN)
2h 15m
1357
Havana (HAV)
Tampa (TPA)
1h 25m
5907
Oakland (OAK)
Kailua-Kona (KOA)
5h 20m
4458
Booking American Airlines Flights
Online Booking
Booking a flight with Southwest Airlines is simple and convenient through their website and mobile app. Here’s a step-by-step guide:
Search for Flights: Enter your departure and arrival cities, travel dates, and the number of passengers into the search fields on the Southwest website or app. The system will display a list of available flights.
Select Your Flight: Choose from the available flight options based on departure times, duration, and fare types.
Enter Passenger Information: Provide necessary details for each passenger, including names and contact information.
Payment: Complete your booking by paying with a credit/debit card or other accepted payment methods. You will receive a confirmation email with your flight details.
Phone and In-Person Booking
For travelers who prefer personal assistance, Southwest Airlines offers booking services through their customer service phone line. Additionally, you can visit Southwest ticketing counters at the airport for help with reservations and other travel arrangements.
Fare Classes
Southwest Airlines offers several fare types to accommodate different passenger needs:
Wanna Get Away: This is the lowest fare option, offering competitive prices with some restrictions. Tickets are non-refundable but can be changed for a fee. Baggage policies and other amenities are similar to other fare types.
Anytime: This fare type provides more flexibility with no change fees and the ability to cancel for a refund. It’s ideal for travelers who need more flexibility in their travel plans
Business Select: Includes additional benefits such as priority boarding, extra Rapid Rewards points, and a premium drink. It also offers the most flexibility in terms of changes and cancellations.
Onboard Experience
Seating and Comfort
Southwest Airlines is known for its open seating policy, which means there are no assigned seats. Passengers board in groups (A, B, or C) based on their boarding position, which is assigned during check-in.
Seating: Southwest offers standard seating with the option to choose any available seat once onboard. There is no charge for seat selection.
Comfort: While Southwest does not have different cabin classes, the airline’s seats are designed for comfort with ample legroom. The lack of assigned seating encourages a relaxed boarding process.
In-Flight Entertainment
Southwest Airlines provides a comprehensive in-flight entertainment system on most flights.
Wi-Fi: Available on most Southwest flights, allowing passengers to stay connected for a fee. Pricing and availability may vary depending on the flight route.
Free Live TV and Movies: Southwest offers free access to live TV channels and movies on select flights. Passengers can stream content to their personal devices through the airline’s in-flight entertainment portal.
Radio and Music: Enjoy a selection of radio channels and music through the Southwest app or seatback entertainment system.
Dining and Refreshments
Southwest Airlines offers complimentary snacks and beverages on all flights:
Snacks: Enjoy a variety of snacks such as pretzels, peanuts, and cookies.
Beverages: Complimentary soft drinks, coffee, and tea are available. Alcoholic beverages are also offered for purchase.
Amenities
Southwest Airlines provides basic amenities to ensure a comfortable flight experience, including free in-flight snacks, beverage service, and the option to bring your own food and drinks onboard.
Baggage Policies
Carry-On and Personal Items
Southwest Airlines allows one carry-on bag and one personal item per passenger:
Carry-On Bag: Must adhere to size limits of 10 x 16 x 24 inches and fit in the overhead bin.
Personal Item: Includes items such as a purse, laptop bag, or small backpack. It must fit under the seat in front of you.
Checked Baggage
One of Southwest Airlines’ standout features is its baggage policy:
Free Checked Bags: Southwest allows two free checked bags per passenger. This is a significant advantage over many other airlines that charge for checked baggage.
Size and Weight Limits: Each checked bag must be under 50 pounds and 62 inches in combined length, width, and height. Excess baggage fees apply for larger or heavier bags.
Special Baggage
Southwest Airlines accommodates special items such as sports equipment, musical instruments, and medical devices:
Sports Equipment: Includes items like golf clubs and bicycles. Special handling may be required, and fees might apply depending on the item.
Musical Instruments: Can be carried as part of your free checked baggage allowance or as a carry-on, subject to size restrictions.
Medical Devices: Special assistance is available for medical devices and mobility aids. Contact Southwest in advance to make arrangements
Online Check-In: Available 24 hours before your flight’s departure, allowing you to select your boarding group and print or download your boarding pass.
Mobile Check-In: Use the Southwest app to check in and receive a digital boarding pass on your smartphone
Airport Check-In: Self-service kiosks and Southwest counters are available at the airport for check-in and baggage drop-off.
Travel Documentation
Ensure you have all necessary travel documents, including a valid passport and any required visas for international flights. Southwest Airlines provides information on documentation requirements on its website.
Travel Insurance
Consider purchasing travel insurance to protect against unforeseen events such as flight cancellations, medical emergencies, or lost baggage. Southwest Airlines partners with insurance providers to offer coverage options during the booking process.
Customer Service
Southwest Airlines offers customer support through various channels, including phone, email, and social media. For assistance with booking issues, flight status inquiries, or other concerns, contact Southwest’s customer service team or visit their website for support resources.
Southwest Airlines Fleet and Network
Southwest Airlines operates an all-Boeing fleet, including models such as the Boeing 737-700 and 737-800. The fleet is designed for efficiency and passenger comfort, featuring modern amenities and a high level of reliability.
Southwest Airlines serves an extensive network of destinations across the United States and several international locations. Major hubs include Dallas Love Field, Denver, Chicago Midway, and Baltimore/Washington, providing seamless connectivity to numerous cities and regions.